- Usage of Personal Information We collect Personal Information through our website to ensure smooth operations of our website and to respond to and assist users of the website including customers and potential customers. In general, your Personal Information will be used in the following ways:
- Communicate with you regarding our services and new products we may be offerring
- Provide the services/warranty requests and customer support you request
- Prevent potentially prohibited or illegal activities
- Send surveys to gather information on how to improve our products and service.
- Sharing or Disclosure of Personal Information We may also share your Personal Information in the following ways:
- We may use service providers, such as delivery services, who help with delivering your purchases and operation of our business. We limit our service providers' use of such information to the purposes of providing services to or assisting us with the operation of our business and not for their own benefit;
- We may share with other third parties with your consent or direction to do so.
Most smaller items will ship via FedEx ground Home Delivery. Large items, like patio sets/sectionals, will ship as a Standard Delivery, this means that you will be responsible for bringing your order inside and setting it up. Most of our items come fully assembled. Please refer to the product description to see if the product comes assembled or will need minor assembly. Delivery will go as far as the threshold of your residence, which will be up to your patio area. The product will not be carried up stairs. If there are stairs, there will be a charge for each flight. This service does not include Setup, and the product will remain itís in original packaging. For an additional fee, you can upgrade to Delivery with Setup. The packaging will then be removed and disposed of. Also, the furniture pieces will be arranged to your requests.
For freight deliveries, they require someone to be home to accept and sign for delivery. The freight company typically calls to schedule a time window 24 hours before the items are expected to arrive at the destination.
Please note that when we do offer Free Shipping the customer will be responsible for the shipping cost incurred and 15% restocking fee for returned merchandise.
We offer free delivery on all website purchases.