Eurolux Patio is committed to providing privacy and security to our customers. This privacy policy statement describes the ways in which Eurolux Patio collects, stores, uses and protects personal information we receive through our website located at: Information we collect as we provide our merchant services is governed by our customer agreements and applicable laws. Information We Collect Personal Information We may collect personal information in connection with your use of this website. Personal Information means any information that may be used to identify an individual, including, but not limited to, your name, home address, telephone number, e-mail address, and credit-related information that may be linked to your individually identifiable information. The Personal Information collected for these activities will be used to contact you to provide more information concerning our services. Financial Institutions EuroLux Patio will collect contact information including name, address, telephone and email address to be used to contact you to provide more information concerning our services. Other Automatically Collected Information, Cookies and Related Technologies When a user visits, the IP address and standard web log information may be collected. For each visitor to our website, our web server automatically recognizes only the user's domain name, but not the e-mail address. The information we collect is used to improve the content of our website, and is not shared with other organizations for their direct marketing purposes. When you access our website, EuroLux Patio may place small data files called "cookies" on your computer. We send a "session cookie" to your computer when you sign up for and log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

    Usage of Personal Information We collect Personal Information through our website to ensure smooth operations of our website and to respond to and assist users of the website including customers and potential customers. In general, your Personal Information will be used in the following ways:
  • Communicate with you regarding our services and new products we may be offerring
  • Provide the services/warranty requests and customer support you request
  • Prevent potentially prohibited or illegal activities
  • Send surveys to gather information on how to improve our products and service.
    Sharing or Disclosure of Personal Information We may also share your Personal Information in the following ways:
  • We may use service providers, such as delivery services, who help with delivering your purchases and operation of our business. We limit our service providers' use of such information to the purposes of providing services to or assisting us with the operation of our business and not for their own benefit;
  • We may share with other third parties with your consent or direction to do so.

Protection and Storage of Personal Information In connection with your use of this website, Personal Information may be stored in our computer system in the U.S. This information is protected by maintaining physical, electronic and procedural safeguards. We have security measures in place to protect against the loss, misuse, and alteration of Personal Information we receive. As with any transmission over the Internet, however, there is always some element of risk involved in sending Personal Information. In the event of a security breach involving Personal Information submitted via this website we may notify you electronically to the extent permitted by applicable law and you agree that we may communicate with you electronically for such purposes. Changes or Modifications to this Website Privacy Policy This Website Privacy Policy may be revised at any time by posting a revised version on our website. The revised version will be effective at the time posted. In addition, if the revised version includes a material change, then we will post prominent notice of the nature of this change on our home page or otherwise seek your consent to such changes as we believe may be required or appropriate. Questions about the Website Privacy Policy Questions regarding this Privacy Statement should be directed to, specifying "Privacy Statement" in the subject line of your e-mail


Shipping Methods:

Most smaller items will ship via FedEx ground Home Delivery. Large items, like patio sets/sectionals, will ship as a Standard Delivery, this means that you will be responsible for bringing your order inside and setting it up. Most of our items come fully assembled. Please refer to the product description to see if the product comes assembled or will need minor assembly. Delivery will go as far as the threshold of your residence, which will be up to your patio area. The product will not be carried up stairs. If there are stairs, there will be a charge for each flight. This service does not include Setup, and the product will remain itís in original packaging. For an additional fee, you can upgrade to Delivery with Setup. The packaging will then be removed and disposed of. Also, the furniture pieces will be arranged to your requests.

For freight deliveries, they require someone to be home to accept and sign for delivery. The freight company typically calls to schedule a time window 24 hours before the items are expected to arrive at the destination.

Please note that when we do offer Free Shipping the customer will be responsible for the shipping cost incurred and 15% restocking fee for returned merchandise.

We offer free delivery on all website purchases.